First you must register, a simple process that requires only two pieces of information and a response to a confirmation email to get started. You can find the link to your right.  Once you login with your new registration, you will see a “Submit Project” link at the top of the page where you may submit your projects as you find the needs for our services!

What is meant by audio quality?

The characteristics of an audio file can influence the cost per minute as well as the delivery turnaround time. Traits include background noise, speakers who interrupt or are not near a microphone, echoes, and strong ethnic accents. We will clarify if your audio is considered difficult before we start your project. It can be transcribed, but it takes an extremely high effort and time to transcribe them to make sure that the transcription is accurate. If we find that your audio is too difficult to transcribe, you will be notified prior to beginning the project.

What are the types of transcription service you provide?

We provide the following types of transcription service:

• Audio/Video
• Business & Financial
• Conference Call
• Educational
• Media
• Podcast
• Technical

Why do you not provide legal or medical transcription?

Due to security, legalities and privacy policies, we find that it best to keep our costs down for everyone else and let those who specialize in those industries take care of those venues. We can and will recommend those seeking those services should you need them.

Who will transcribe the audio or video and what are the processes involved?

All transcription work is carried out by educated, talented and experienced human beings. We never use and will NEVER use computer based or automated software.

All transcriptions are reviewed by our staff in a three level process in order to provide you with the most accurate and grammatically appropriate manner

Is the price really per minute of audio or video?

Yes it is. We price on the length of the audio/video file our clients send us, hence the billing of “An Audio Minute.”

What payment methods do you accept & When will payment be due?

We accept Credit Cards and PayPal payments. Currently a 50% deposit is required to start the project and the remainder is due upon delivery of the final product.

In what formats are finished Transcriptions delivered?

We can deliver our transcript in one of the many formats but unless specified otherwise, we will send all final products in .doc formats.

How will I receive my transcribed file?

The transcripts will be emailed to your email address. If you have an account with us, you will also be sent a link in which you can download your final product from our secure website. Hard copies can be obtained and shipped to you at an additional charge.

Will You Sign Non Disclosure Agreement OR A Legal Contract?

Yes, we can sign a Non Disclosure Agreement or Legal Contract before we start transcribing your file. Please Contact us for more information..